Senior Director, Account Management (Healthcare) - Remote
Posted 2025-05-18You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Director, Account Management (Healthcare). Scroll down to learn more about the position's responsibilities and requirements.
Req.#474273730
RESPONSIBILITIES...
Acts as an emerging technology expert in Account Management and Delivery Management for Healthcare clients
Responsible for both current account management, upselling into target clients
Create business strategies to successfully achieve client business goals
Align with other EPAM Account and Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
Stay abreast of current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
Work closely with project/program management to ensure successful delivery through an integrated delivery model
Responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
Develop effective relationships with key internal executives, BU heads, Solution SMEs, and Sales and Delivery Leaders
Drive and monitor revenue within the client/account portfolio (P&L) as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
Align with EPAM BU's goals and objectives, and support company financial goals by achieving revenue and profit targets
Support sales/pre-sales activities by assessing opportunities, responding to RFP's, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close/sign new deals
REQUIREMENTS
10+ years of demonstrated success in developing and growing client relationships and leading teams delivering end-to-end solutions within a consulting organization
Experience working with technical delivery teams
At least three (3) years working at a consulting firm within Healthcare services driving innovative technology solutions
Knowledge of various trends within the Healthcare market-emerging technology, business models and operations
Ability to travel on an as-needed basis
Experience managing and monitoring performance metrics across large-scale accounts and account portfolios
Superb verbal and written communication, with seasoned presentation skills
Strong interpersonal and communication skills
Proven ability to manage client engagements under high stress to successful completion
Sound business acumen; strategic skills; common sense; along with strong negotiation skills
BENEFITS
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program
ABOUT EPAM
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
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