Healthcare Sales - Work From Home

Overview

Why You’ll Choose Us...

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include:
• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs
• Work from the comfort of your home

Your Impact

Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Responsibilities

What If Media Group - you will be making outbound calls (from qualified Leads) to Medicare eligible customers who are interested in different plan options. You assist them in transferring to a licensed sales agent for their area. This is a "sales/conversion" account.

Your Responsibilities
• Sales background preferred but not required
• Place outbound calls to Medicare eligible customers (from qualified Leads) who are interested in different plan options.
• Ask required questions in script (questions are required, script not verbatim)
• Utilize rebuttals to overcome caller objections
• Be able to explain why this is beneficial for them during open enrollment
• Meet transfer targets
• Appropriately disposition each call
• Weekend required

Qualifications

What We’re Looking for
• High School Diploma or equivalent
• 18 years of age or older
• 6 months customer service experience minimum
• Typing 25 WPM
• Be proficient in PC operation and navigation
• Able to work independently
• Have excellent communications skills, both oral and written
• Ability to work in a constantly changing and fast paced environment
• Ability to stay composed and objective
• Strong listening skills

Work from Home Requirements
• High Speed Internet required, proof of internet speed required
• Dedicated workspace

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Teleperformance is an Equal Opportunity Employer

Apply Job!