Program Coordinator
Posted 2025-05-17About Lead Belay
Lead Belay is revolutionizing the way people grow as leaders. Our transformative leadership development programs are virtual, peer-based, and guided by professional leadership coaches. Theyre designed to fit the budgets, schedules, and lifestyles of todays busy managers...
If youre at ease and gifted in communicating with others, possess a strong attention to detail (and enjoy employing it!), and have a contagious passion for helping others grow and succeed, keep reading!
Position overview
As the Program Coordinator, you are the main point-of-contact for our program participants and facilitators. You own the deployments of Lead Belays leadership development programs, which include collecting and organizing the schedule availability of program participants and facilitators, and then coordinating those schedules into supportive learning groups.
You match program participants and facilitators across time zones, preparing and quality-checking program materials, and delegating tasks to our virtual assistant. You also help communicate with our organizational partners, and lend your eye for details and your creativity to the Marketing and Digital Product teams as needed.
What youll do
Coordinate deployment logistics for all of Lead Belays programs, including scheduling facilitators and participants
Serve as the primary point of contact for participants, providing timely communication and support throughout the program lifecycle
Support the continuous improvement of program deployment processes and procedures
Maintain accurate and up-to-date program data, including participant information, attendance records, and evaluation feedback
Assist in collecting, organizing, and analyzing program-related data for reporting purposes
Generate regular reports and dashboards to track program metrics and outcomes
Provide monthly updates to organizational partners
Assist in developing marketing and program materials
Manage contracts, invoices, and day-to-day relationships with Lead Belays contractors
Assist with preparing, tracking, and following up on customer invoices
Collaborate with our Instructional Design lead to onboard and train facilitators
Characteristics you need
Empathetic and kind: you care about the wellbeing of others, even those you dont know personally. If youre funny - we love you already.
Comfortable with ambiguity and change (were a startup, afterall!)
Curious and purposeful: you do your best work when you know why youre doing something, and you dont mind asking why? when it isnt apparent
Thrive working both independently and on a collaborative team
Lifelong learner
Skills you need
Fierce attention to detail and desire to understand the big picture
Excellent written and verbal communication skills
A growth mindset: ability and desire to learn new things and navigate complex ecosystems with a curiosity and investigative disposition
Strong organizational skills with the ability to prioritize tasks and manage multiple concurrent streams of work
Experience working on a close knit, whipsmart, and productive team (preferably in learning and development or software production)
Tech savvy, especially with Google workspace, Zoom, Slack, or equivalents
Bonus if you have experience with
Sendgrid
Hubspot
Writing marketing copy
Adobe CC (especially Illustrator, InDesign, After Effects, & Premier Pro)
Canva
Airtable or other relational databases
Benefits
Competitive salary and benefits package
Flexible remote work environment
Opportunities for professional development
401(k) retirement plan with company matching
How to apply
Send Beth the following at [email protected]
In less than 500 words, a note telling us a little about who you are, how youd be a good fit for this role, and why you do the work you do. List up to five books, articles, podcasts, movies, or works of art that have changed the way you live and/or work
A resume, CV, or some other documentation of your work history
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