Salesforce Business Analyst

• Experience in of SFDC platform with Strong Business Analyst / Project Management.
• Experience with Salesforce Technical Development will be added advantage.
• Work closely with the customer stakeholders to understand business needs...
• Translate business requirements to system requirements
• Create user stories and acceptance criteria in JIRA
• Work closely with the delivery team and make sure the delivery team understands the user stories
• Be involved in System Testing and User Acceptance Testing (UAT) and ensure that the development is as per the user stories.
• Knowledge in enterprise-wide processes, systems and methodologies
• Experience with Agile delivery methods is desired
• A demonstrable track record of successful CRM design, planning and implementation of Salesforce is a critical requirement for this position.
• Experience defining Salesforce optimization strategies
• Familiar with standard methodologies (Marketing/Sales/Service Cloud, Lightning Connect)
• Interpret customer business needs and translate them into application and operational requirements
• Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required
• Excellent consulting, communication, written and presentation skills.
• Comfortable in a fast-paced, high-pressure, rapidly evolving entrepreneurial environment.
• Ability to successfully engage in multiple initiatives simultaneously is required.

Job Type: Full-time

Pay: $130,000.00 - $140,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Health insurance

Schedule:
• Monday to Friday

Experience:
• Business analysis: 8 years (Required)
• Salesforce Administration: 3 years (Required)

License/Certification:
• Certified Salesforce Administrator (Required)

Work Location: Remote

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