Customer Service Representative - Banking Specialist

Description

If you have a passion for helping people and solving problems in a fast-paced environment, this role is for you! In this position, you will be the friendly voice assisting customers with their banking needs, ensuring they have a positive experience...

Responsibilities
• Master the details of bank accounts, online banking, and more to confidently assist customers.
• Utilize top-notch communication skills to actively listen, clearly explain, and build rapport with customers.
• Offer creative solutions to customer issues to enhance their banking experience.
• Embrace technology to assist customers in navigating online banking features and troubleshooting any challenges.
• Collaborate with colleagues to meet customer needs and support each other in providing excellent service.

Requirements
• Genuine desire to help people and provide outstanding customer service.
• Ability to thrive in a fast-paced environment and enjoy challenges.
• Excellent written and verbal communication skills.
• Quick learner, eager to master new information and skills.
• High school diploma or equivalent is required; accounting or banking experience is a bonus!

Benefits
• Make a genuine impact in people’s lives by assisting them with their finances.
• Opportunity to learn new skills and advance your career in the banking industry.
• Supportive and collaborative work environment where you feel valued.
• Competitive salary and benefits package to help you achieve your financial goals.

Employment Type: Full-Time

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