Account Director - Airline IT - Atlanta Metro Area
Posted 2025-05-17Preferred Atlanta Metro Area
You will manage the account relationship with strategic Airline partners in NAM region with focus in with a TOP 10 Account. Your role will include managing & growing the relationship with our Airline partners, supporting existing solutions and services, manage the commercial relationships and revenue generation in cooperation with the Pre Sales, Product Management... Engineering and CSM teams in order to maintain a high standard of customer satisfaction and profitability. You will contribute in sustaining and growing the Sabre market share and revenues to achieve long-term success with our Customers.
Manage Strategic Accounts By
Developing a solid and trusting relationship between the strategic Airline account(s) and Airline IT Teams
Develops strategies and processes to ensure continuous prospecting activities and pipeline development for key prospective clients, sufficient to support achievement of sales targets and profitability goals
Identifies, qualifies, and facilitate strategic customer sales opportunities to generate
sales bookings that meet or exceed assigned goals
Exercise leadership skills combined with strong business acumen and in-depth analytical skills and forecasting abilities
Resolving strategic accounts(s) issues and complaints
Managing communications between strategic account(s) and internal Sabre Teams
Retain And Grow Existing Market Shares And Revenues
Adopt a consultative selling approach
Identify specific requirements and expectations for existing clients
Identify new opportunities and propose solutions to Airline partners
Develop customized strategic account and account development plans for each Airline partner
Manage all commercial matters related to accounts:
Execute & process the operational requests received from Airline partners
Ensure that customers use Sabre technology in the best way & that established performance, productivity & service metrics are achieved
Cascade the information of new product & solution releases to customers in a timely manner
Work with IT Sales / Pre Sales Customer Product & Solutions and CSM teams to retain and grow IT portfolio
Organize regular business reviews for follow-up purposes and deep-dive sessions on specific items
Work closely with Revenue Operations to get business cases approved for renewal and development of market share
Maintain a high level of understanding of the current product portfolio and benefits of specific products for each Airline partner. As well as up-to-date knowledge of other segment-relevant information (trends, strategy, competitors, pricing, etc.)
At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers.
Bachelors degree and proven success in sales, business development, product marketing, or related field
The position will require travel to customer sites and industry events as needed.
Demonstrated ability to develop positive and influential relationships.
Airline industry technology experience strongly preferred.
Benefits
Very competitive compensation
Generous Paid Time Off (5 weeks PTO your first year!)
4 days (one day/quarter) of Volunteer Time Off (VTO)
We offer a comprehensive medical, dental and Wellness Program
12 weeks paid parental leave
An infrastructure that allows flexible working arrangements
Formal and informal reward, recognition and acknowledgement programs
Lots of fun and employee development events
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