Accounts Receivable Agent Liaison (Remote 8am-5pm EST)
Posted 2025-05-18The Opportunity
Accounts Receivable Agent Liaison Remote Opportunity (Must be located in FL, GA, SC, AL, TX, NJ, AZ, MI, NV, or PA...
Pay starting at $19.25 per hour
We are seeking to add an Accounts Receivable Agent Liaison to our team. This role is a remote opportunity but applicants should note that they must live in one of the follow states FL, GA, SC, AL, X, or PA. Our accounts receivable team plays an important role of working closely with insurance agents to ensure policy premiums are collected and applied to the correct policy. As an A/R Agent Liaison, job duties include analyzing an agent's account and calling for past due amounts. They will also request notices of cancellation and post checks as necessary. The ideal candidate for this role will have great customer service skills, the ability to multi-task, and be detail oriented.
Benefits of Joining Our Team
Paid Time Off
10 Paid Holidays
401(k) with company match up
Medical, Dental, & Vision insurance
Supplemental benefits including company paid long-term disability and life insurance.
Responsibilities include
Contact agents for payment prior to initiating direct notice of cancellation of policy.
Send earned premium letters.
Research checks posted incorrectly.
Handle incoming calls, emails and faxes from agents.
Work closely with the supervisor regarding past due items.
Handle finance company calls.
Handle Company Payables calls/emails contact agents on policies which demand immediate payment.
Prepare payments to the Agent/Finance Companies.
Request Notices of Cancellation for unpaid policies.
Post agent and finance company checks, wires, and ACHs
Rescind paid policies
Email Statements and Late Notices to agents
Prepare Daily Cash Report
Review Producer Payable Report
Job Requirements
High School Diploma or General Education Diploma (G.E.D.)
1 year of Accounts Receivable or Customer Service experience preferred
Strong customer orientation, excellent interpersonal and communication skills
Strong problem analysis and resolution skills
Must be able to prioritize and be responsive to complex issues
Detail oriented and able to multi-task
Proficient in Microsoft Word, Excel and Outlook knowledge of accounting desired
Who We Are
Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters
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