Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity...
• Competitive base pay with regular reviews and raises based on tenure and performance
• Paid time off and paid holidays, along with paid training opportunities
• Incentives including cash prizes and contests for performance, such as computers, tablets, and trips
• Medical, dental, and vision coverage options available for full-time employees
• Advancement opportunities within a fun and engaging work environment
• Equipment provided by the employer if you do not have your own

What To Expect (Job Responsibilities)
• Handle inbound customer inquiries and troubleshoot basic technical issues
• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to manage accounts and complete tasks
• Recognize sales opportunities and apply sales skills to upgrade services
• Ensure first call resolution through effective problem-solving and call handling

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
• Previous experience in a customer service or sales role
• Strong aptitude for conflict resolution and negotiation
• Ability to thrive in a fast-paced environment with changing demands
• Experience with remote work or call center operations
• Familiarity with CRM systems or similar technology

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #BusinessProcessOutsourcing

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