Customer Service Agent - 100% Work From Home

Employer Industry: Call Center Services

Why Consider This Job Opportunity...
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in Texas
• Supportive and collaborative work environment
• Flexible scheduling options to accommodate personal needs
• Comprehensive training and onboarding process provided

What To Expect (Job Responsibilities)
• Handle incoming calls and assist customers with inquiries and issues
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to resolve complex customer concerns
• Provide information about products and services to customers
• Ensure adherence to company policies and procedures during interactions

What Is Required (Qualifications)
• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Exceptional phone and listening skills
• Strong written and verbal communication skills
• Ability to work independently and as part of a team

How To Stand Out (Preferred Qualifications)
• Previous experience in a call center or customer service role
• Familiarity with CRM systems and practices
• Bilingual abilities in English and Spanish
• Strong problem-solving skills and ability to think critically
• Experience with remote work environments

#CallCenter #RemoteWork #CustomerService #CareerOpportunity #EmployeeSupport

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