Remote Customer Service Representative

What makes being a part of the Harness team so GREAT?

Harness Roofing, Inc. believes our employees are our best asset. We have a commitment to provide customer service, integrity and workmanship that far exceeds our customer’s expectations. We also provide on-the-job training and ongoing career development.

HRI keeps our employees up-to-date on the latest roofing and installation technologies, customer service, leadership skills and safety. HRI’s ongoing investment in training and safety helps prevent accidents on or off the job. To begin a rewarding career with Harness Roofing, Inc.,

Summary Overview

We're seeking an organized and detail-oriented individual to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring the smooth operation.

Key Responsibilities
• Answer and direct phone calls
• Greet visitors and manage front desk activities
• Respond to customer inquiries via email or phone
• Assist with administrative tasks and record-keeping
• Coordinate office supplies and inventory management
• Scheduling appointments and meetings

Qualifications
• High school diploma or equivalent
• Experience in an administrative or customer service role
• Proficient with Microsoft Office Suite
• Excellent communication and organizational skills
• Ability to multitask and manage time effectively

Top Skills
• Customer Service
• Time Management
• Communication
• Attention to Detail

Required Certifications

None required

Company Benefits
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities

Closing Statement

If you are enthusiastic about providing excellent customer service and thrive in a dynamic environment, we want to hear from you!

EEO Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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