Full-time Benefit Advocate - Member Services (Work Remotely Anywhere in the U.S.)

Right Pay. Right Company. Right at Home!

100% Remote - Work & Train from Your Home

Available shifts are eight hour work days (M-F) running until 7:00 PM CST (8:00 PM EST, 6:00 PM MST & 5:00 PM PST)

We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.

The Details:
• Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
• Respond accurately and thoroughly to caller inquiries and document call detail accordingly
• Must be a resourceful and creative problem solver who can work with members of the team to find solutions
• Ensure compliance in all areas of processing, completing all transactions timely and accurately
• Take accountability for entire process from receipt of work to resolution
• Work under general supervision following established procedures

What You Need to Make the Cut:
• Prior benefit administration, insurance brokerage or insurance provider experience is preferred
• Strong customer-centric mindset
• Must be comfortable with technology – we are a technology company!
• Competitive, team player who strives for excellence
• Strong interpersonal skills to find success in every opportunity
• Exceptional phone etiquette and communication skills

We Require that You Have:
• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
• Ethernet Cable Connection Highly Recommended

Training:
• Businessolver will provide a comprehensive training program prior to “going live”
• All training sessions will be completed from the convenience of your home office

The pay range for this position is $13.00 to $20.75 per hour (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

Apply Job!