IT Solutions Engineer - Fully Remote

Description:
• *Remote position. Must be eligible to work in the United States.

Solutions Engineers are the subject matter experts when it comes to Magna5 Managed IT services. You will collaborate directly with the sales, sales support, and engineering teams by acting as the technical SME on customer calls and solutions presentations. In addition, you will determine the technical requirements to meet client goals and act as a liaison between the sales/business development and engineering teams through the pre-sales processor until a deal is closed.

Responsibilities
• Work with the sales team on opportunities and act as the technical resource to design Magna5 solutions.
• Scope technical solutions to meet customer requirements, assess customer needs and recommend Magna5 solutions to optimize value.
• Coordinate closely with internal sales, sales support, and technical engineering teams to align the solution design with client requirements.
• Provide coaching to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
• Monitor technical solutions proposed throughout the sales process to identify potential risks of deal closure.

Requirements:

What You Bring to the Team
• Some network experience is preferred
• 5 years of IT engineering or sales engineer experience with experience designing, implementing, and managing complex IT solutions, systems, or services.
• Strong understanding of IT infrastructure technology best practice standards and the ability to speak intelligently about them.
• History of working in a team-oriented setting
• Professional level engineering certifications equivalent to:
• VMware VCP
• Microsoft MCSE
• Cisco CCNP
• Ability to present, demo, design, and review proposed Magna5 solutions with clients
• Ability to act as a liaison between multiple product teams to design and sell Magna5 solutions
• Required biweekly training and coaching sessions
• Willingness to travel to client sites where necessary

Work Perks
• 100% permanently remote position with no plans to return to an office
• Extensive paid time off including paid holidays and float holidays
• Highly competitive and flexible medical, dental, and vision benefits plans to suit your needs
• 401(k) with generous employer match
• Tailored Life and Disability insurance plans
• Full reimbursement for approved professional certification and career enriching opportunities
• Monthly mobile phone plan and internet service stipend

What We Do

Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services to mid-market and enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully-managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5global.com

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