Experienced Auto Insurance Claims Adjuster Fully Remote, Bilingual Spanish is a Plus
Posted 2025-05-18Experienced Auto Insurance Claims Adjuster Fully Remote, Bilingual Spanish Speaking is a Plus
Are you passionate about problem-solving and delivering outstanding customer service? Do you thrive in a fast-paced environment and seek a company that values and nurtures your skills? Join American Freedom Insurance Company (AFIC), a leader in the Non Standard auto insurance industry, as we expand across Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. Rated "A+" Superior by A.M. Best, we're looking for a dedicated Remote Claims Adjuster whos ready to make an impactright from your home office!
Why Join AFIC?
At AFIC, we offer a supportive, dynamic, and remote-friendly workplace that encourages both professional and personal growth. Our team-oriented culture and competitive benefits make AFIC a place where your contributions truly make a difference.
Key Responsibilities
As a Claims Adjuster, youll be at the heart of our customer interactions, helping policyholders navigate the claims process efficiently and compassionately:
Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
Collaboration: Interact extensively with various parties involved in the claim process.
Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
Timely Documentation: Clearly record and communicate claims activity for smooth resolution.
What Were Looking For
We are looking for an experienced claims professional with expertise in coverage analysis, exceptional negotiation and customer service skills, and the ability to manage claims effectively in a remote environment.
Requirements: Minimum of 3 years experience in personal auto claims processing Strong analytical and problem-solving skills with keen attention to detail Proficient with technology and possesses excellent communication skills Team-oriented, proactive, and resourceful with a street-smart mindset Demonstrated expertise in coverage analysis and negotiation Bilingual in Spanish and English is highly preferred Bachelors degree is a plus
Perks & Benefits
AFIC offers a competitive salary and a comprehensive benefits package to support you in this remote role, including:
Competitive Salary: Rewarding your expertise and experience
Financial Security: 401K with up to a 6% company match
Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Discounted dental and vision coverage, Access to telemedicine services
Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
Work-Life Balance: Full Remote - Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO
Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and moreeven from afar!
If youre ready to elevate your career with a company that values your abilities, expertise, and remote work flexibility, AFIC is the place for you. Apply today and become part of a team committed to excellence and quality customer service!
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
For more information about American Freedom Insurance, please visit www.americanfreedomins.com
Job Type: Full-time
Pay: $43,500.00 - $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Work Location: Remote
Apply Job!