Customer Service Manager - State Farm Agent Team Member

Benefits:
• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
• *MUST HAVE PREVIOUS STATE FARM EXPERIENCE**

As a Customer Service Manager - State Farm Agent Team Member forTyra Ingram - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing client relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES: • Provide friendly and accurate customer service to current and potential customers • Use a customer-focused needs-based conversation to recommend products that will fit our customer's needs • Be the first point of contact for inbound calls • Know the proper servicing processes for basic State Farm policies (taking payments, coverage changes, Necho, ECRM, claims, etc

QUALIFICATIONS: • Current Property and Casualty license • Current Life and Health license • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred • Marketing experience preferred • Spanish bilingual preferred • Able to make presentations to potential customers • Self-motivated • People-oriented • Creative in problem-solving and goal achievement • Excellent in collaborative communication with team members and customers

BENEFITS:
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health insurance reimbursement
• Growth potential/Opportunity for advancement within my office

This is a remote position.

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