Video Personalization Manager (Remote - EST Hours)
Posted 2025-05-18Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.
We are seeking a Video Personalization Manager on a contract basis to support our Customers ongoing business needs. This role is 100% remote in EST hours.
This role is an integral part of the digital personalization team focused on creating targeted, highly-customized experiences for email recipients. This individual is able to partner well with cross-functional teams in a highly collaborative growth environment, has keen attention to detail, and is passionate about email and video marketing.
Responsibilities
Helping to evolve the digital strategy through personalization and enhancement of email messaging using strong analytical skills and a continual drive for improvement
Managing the intake of video personalization requests including determining and documenting business requirements while working cross-functionally with others
Assisting with the QA and post-launch monitoring of personalization elements for functionality, rendering, and data accuracy
Continuously measuring experience effectiveness in order to regularly deliver analysis and results
Managing scopes, timelines, and deliverables on multiple concurrent projects while working with a variety of internal teams as well as vendors
Becoming an expert on video personalization platform and while maintaining a current understanding of email and video best practices
Partnering with the Marketing Innovation team to role out capabilities across the business
Skills And Qualifications
3+ years hands-on experience managing the setup of personalized email and/or video campaigns
Experience working with enterprise ESPs such as Harmony, Zeta, CheetahMail, Responsys, etc.; working knowledge of HTML a plus
Experience or familiarity with real-time video marketing personalization services like SundaySky a plus
Comfortable working in a fast-paced environment with cross-functional teams including external vendors
Ability to think and perform both tactically and strategically
Self-driven and reliable with the ability to multitask and prioritize
We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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