Online Support Representative

Job Overview

As a Sales Support Representative, you will play a crucial role in assisting the sales team and ensuring excellent customer service. This position requires a blend of client interaction, administrative tasks, and sales support to drive business success.

Duties
• Provide exceptional customer support via phone, email, and in-person interactions
• Assist with order processing, data entry, and maintaining customer records
• Collaborate with the sales team to prepare quotes, proposals, and sales contracts
• Handle inquiries and resolve customer complaints in a timely and professional manner
• Conduct market research to identify potential leads and opportunities
• Support the sales team in meeting and exceeding sales targets

Skills
• Proficiency in English with strong verbal and written communication skills
• Experience in client services, customer support, or sales-related roles
• Strong organizational skills with the ability to multitask and prioritize workload effectively
• Knowledge of office software applications for data entry and documentation
• Previous experience in a call center or sales environment is advantageous
• Multilingual abilities are a plus for engaging with diverse customers

Job Types: Full-time, Part-time

Pay: $19.71 - $20.87 per hour

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift
• Rotating shift
• Split shift

Work Location: Remote

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