Inbound Customer Service Agent
Posted 2025-05-18Job Overview
Are you looking for a flexible, work-from-home opportunity? Veriora is hiring independent contractors for customer service roles that allow you to work when, where, and how you want with a Fortune 500 Company.
*Your resume is kept on file for our records and does not influence the hiring decision. Your email address must be personal not an edu email***
Why Join Veriora?
No Resume, No Interview
Flexible Schedule: Set your hours to suit your lifestyle.
Remote Work: Work from the comfort of your home.
Competitive Pay: Earn as you go with growth opportunities.
Professional Growth: Develop valuable customer service skills with leading brands.
Guaranteed Hire: After successful completion of background check
Requirements: Reliable computer, internet connection, and a quiet workspace Strong communication and problem-solving skills Ability to manage time effectively as an independent contractor Pay for and pass a background check Complete certification class Must reside in approved states
Approved States (If you don't have residency in these states, please do not apply)
Alabama Indiana Montana Rhode Island
Alaska Iowa Nebraska South Carolina
Arizona Kansas Nevada South Dakota
Arkansas Kentucky New Hampshire Tennessee
Delaware Louisiana New Mexico Texas
Florida Maine North Carolina Utah
Georgia Michigan North Dakota Virginia
Hawaii Mississippi Ohio West Virginia
Idaho Missouri Oklahoma Wyoming
**Your resume is kept on file for our records and does not influence the hiring decision. Your email address must be personal not an edu email***
Additional Client Program Technology Standards Requirements:
Agents will need one of the following types of phone lines to service customers:
Must be proficient in English (spoken and written), other languages a plus
POTS (Plain Old Telephone) line(hard-wired to wall outlet)
Cable telephony (connected directly from router/modem device)
Digital service (connected directly from router/modem device)
VoIP through a physical hard phone, i.e., a tangible device that sits on your desktop
Hardwired telephone and headset or keypad/headset, e.g., AGPTek or Plantronics
Dual monitors are strongly recommended
MUST maintain the most recent version of Windows 10 or 11 (fully patched with no pending updates)
An Apple or Android cell phone is required for secondary code verification
What You'll Do:
Serve as an initial point of contact for inquiries and concerns.
Provide support for existing and prospective clients via inbound telephone calls.
Resolve concerns on retail, commercial, fraud, forgery, ID theft, policy, and procedural questions.
Identify cross-sell opportunities and make referrals as appropriate.
Provide accurate, confidential client service through general servicing knowledge.
Skills You Must Have:
Outstanding Prioritization skills
Display patience and empathy
Skilled and efficient in writing and verbal communication
Provide knowledgeable, friendly, and eloquent customer service
Perks
Referral bonuses for successful hires
Background check refund after successful hire and outstanding performance
Be part of a supportive and professional remote work community
You can work full-time or part-time
Hourly pay, Bi-weekly paycheck
Annual Performance Bonuses
If you're ready to take control of your career and enjoy the freedom of flexible, remote work, apply today!
Send inquiries to [email protected].
Join us in making a difference in our customers' experiences! We look forward to welcoming you to our team.
Job Type: Part-time
Pay: $10.00 - $20.00 per hour
Expected hours: 5 50 per week
Benefits:
Flexible schedule
On-the-job training
Referral program
Work from home
Shift:
Day shift
Evening shift
Morning shift
Night shift
Overnight shift
People with a criminal record are encouraged to apply
Application Question(s):
What is your state of Residence?
Are you willing to start work immediately?
Language:
English (Required)
Work Location: Remote
Apply Job!