Quality Manager
Posted 2025-05-18Job Title: Quality Manager
Location: Marlborough, MA
ROLE SUMMARY
We are currently looking for a Quality Manager to join our Quality Department based in Marlborough, MA. You will be responsible for ensuring the ongoing maintenance of a robust and compliant quality management system across the Optos business thus assuring the consistency and quality of products, process and services through effective supplier management, goods-in inspection and production oversight and support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assure cGMP compliance for the Optos Inc. NA Operations.
- Assure electronic quality management system meets requirements and is utilised to its full potential.
- Maintain procedures for complaint handling and Medical Device Reporting to FDA. Run an effective CAPA system.
- Maintain recall procedures which are effective for US distribution.
- Assure satisfactory outcomes for 3rd party regulatory audits at Optos Inc.
- Attain ISO 13485:2003 accreditation for the US site.
- Responsible for internal audit schedule creation and adherence.
- Manage the calibration requirements for Optos Inc. NA (e.g. toolboxes) by providing necessary information to the appropriate departments.
- Maintenance of the Device Master Record for the complete product.
- Robust configuration management control for the device. This includes change control and any required verification and validation activities. Develop effective change roll out plans.
- Gather, review and report Quality Data for installations, including customer file review.
- Assure compliance to CFR part 11 for software which generates quality records.
- Ensure training records in place for both cGMP and functional tasks.
- Maintain labeling file.
- Review and analyze statistical data from the production lines to identify quality problems and recommend changes to production processes or quality controls to eliminate the problem.
- Develop and monitor continuous improvement programs, aiming to reduce the number of defects and improve levels of quality.
- Work with Field Service, Remanufacturing and Manufacturing Engineering to monitor and improve upon the consistency and reliability of installed units.
- Act as a training resource to promote quality assurance and regulatory affairs awareness.
- Supervise, motivate and develop staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
- Supervise Supplier Quality Assurance and maintain supplier quality files.
- Manage and co-ordinate incoming inspection.
MINIMUM QUALIFICATIONS
- Previous experience in a Quality Role for a medical device manufacturer.
- Previous experience in electronic quality management systems.
- Qualified internal auditor.
- Understanding of QSR, ISO9001 and ISO13485 Quality Management Systems essential.
- Knowledge of cGMP/Quality System Regulations is essential.
- Good awareness of FDA & MHRA systems and procedures desirable.
- Sound awareness of quality issues within a supply chain environment.
- Previous experience in IVD/Medical Device related industry is desirable.
- Excellent interpersonal skills with the ability to influence.
- Good computer skills (MS Office applications).
BENEFITS
- At Optos, we offer a highly competitive compensation and benefits package.
- Eligibility for company bonus program.
EQUAL OPPORTUNITIES EMPLOYER
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.
If you feel you have the necessary skills and experience and want to join a great team, please click on the Apply button!
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