Remote Data Entry & Chat Support Assistant

Remote Data Entry & Chat Support Assistant (Work from Home)

Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:

We are looking for a Remote Data Entry & Chat Support Assistant to join our team. This position combines data entry tasks and providing chat support to customers. You’ll play a key role in maintaining accurate records and delivering excellent customer service via live chat, all while working from the comfort of your home. Key Responsibilities: • Enter and update data into databases, spreadsheets, and CRM systems accurately. • Respond to customer inquiries via live chat, providing helpful and timely solutions. • Assist with order processing, account management, and general inquiries. • Maintain and organize digital records and files. • Verify and clean data to ensure accuracy and consistency. • Provide ongoing support and follow-up to customers, ensuring their issues are resolved. • Collaborate with the team to streamline processes and improve the customer experience. Requirements: • Strong attention to detail and accuracy in data entry tasks. • Previous experience in data entry, customer service, or chat support is a plus (but not required). • Excellent communication skills (written), especially for chat support. • Ability to multitask and manage both data entry and customer support duties. • Comfortable with CRM systems, chat platforms, and basic office software. • Must have a reliable internet connection and a quiet workspace for remote work.

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