Service Associate (Teller) - Travel

About the position

The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.

Responsibilities
• Respond to customer requests for banking transactions.
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• Answer customer inquiries and provide solutions to meet their needs.
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• Build customer loyalty and advocate for customer satisfaction.
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• Balance cash, daily transactions, vault, and ATM.
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• Ensure compliance with regulations and reporting requirements.
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• Follow information security policies to protect customer privacy.
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• Assist with opening and closing the banking center.
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• Sell bank products and make customer referrals to support sales goals.
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• Participate in daily/weekly meetings and coaching sessions.

Requirements
• High School Diploma or Equivalent.
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• 3 months of sales, cash handling, or related experience.

Nice-to-haves

Benefits
• Base Pay PLUS Bonuses
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• Medical, Dental and Vision Insurance
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• 401k
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• Health Savings and Flexible Spending Accounts
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• Vacation/Sick Time
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• Paid Holidays
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• Paid Parental Leave
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• Tuition Reimbursement

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