Customer Service Representative - Full-time or Part-time

Overview:

Join our team at Citizens State Bank and be part of a community-focused, employee-owned company. As a Customer Service Representative at our Mountain Village branch, you'll be the face of the bank, engaging directly with the community we serve. This role involves handling day-to-day banking transactions, assisting customers with inquiries, and supporting their use of digital banking platforms. We offer a dynamic work environment where integrity, resilience, and attention to detail are highly valued.

Qualifications: • Previous banking experience is an advantage but not required. • Unquestionable integrity and a strong work ethic. • Excellent attention to detail. • Resilient and positive attitude, capable of assertiveness and maintaining composure under pressure.

Responsibilities: • Process customer transactions, including deposits, withdrawals, and payments. • Sell banking products like cashier’s checks and safety deposit boxes. • Provide information and answer customer queries both in person and over the phone. • Promote and assist customers with online and mobile banking. • Engage in ongoing learning and adaptation to meet the needs of our community.

Salary & Benefits:
• Salary ranges between $20 to $26 per hour, depending on experience.
• Additional benefits available.

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