Senior Banking Officer

About the Role:

We are seeking an experienced and results-driven Assistant Branch Manager to join our team at Apple Bank for Savings. As a key member of our Queens, NY branch, you will play a crucial role in achieving sales, service, and operational performance goals.

Responsibilities: • Support the Branch Manager in managing the branch, including the Teller Unit, platform, and other ancillary operations. • Implement sales initiatives aimed at leveraging products/services to increase deposits, accounts, and customers of the branch. • Conduct performance appraisals and provide ongoing coaching to staff regarding sales techniques and product knowledge. • Serve as the liaison between the branch and various departments to ensure transparency exists regarding internal policies and procedures.

Qualifications: • High School Diploma or GED required; Bachelor's degree preferred. • At least 6 years of experience in customer service/supervisory role within a banking/retail environment. • Minimum 3 years of operations experience, preferably in banking. • Excellent customer service/sales skills. • Strong leadership and interpersonal skills. • Excellent communication skills (verbal + written). • Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint) and experience using banking software. • Demonstrated comfort level with technology, mobile services, and online banking services is a plus.

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