Financial Services Associate

Job Summary:

Vectra Bank seeks a highly motivated and customer-focused Teller and Customer Service Professional to join our Carbondale branch team. As a key member of our team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and identifying client needs to provide tailored solutions.

Responsibilities: • Provide top-notch customer service, addressing client inquiries and resolving issues promptly and professionally. • Process transactions efficiently, maintaining accuracy and attention to detail. • Identify client needs and provide a range of services, including account opening, check issuance, and loan payments. • Collaborate with colleagues to achieve business objectives and enhance client experiences. • Develop skills and expertise to maximize cross-selling opportunities and drive business growth.

Requirements: • High School Diploma or equivalent required; relevant work experience preferred. • Familiarity with banking concepts, such as debit and credit transactions, and basic accounting principles. • Excellent communication and interpersonal skills, with a focus on building strong client relationships. • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

Benefits:
• Competitive hourly compensation range: $22.00 - $26.00 per hour.
• Comprehensive benefits package, including medical, dental, and vision insurance, starting on day one.
• Tuition reimbursement program for eligible employees.
• Mental health benefits, including coaching and therapy sessions.

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