Credit Admin - Retail Onboarding

About the position

As a part of the Dealer Credit Administration team, the Credit Associate - Retail Onboarding is responsible for initiating and completing system set-ups and due diligence for new indirect lending relationships. Working effectively and efficiently with team members and matrix partners, the Credit Associate - Retail Onboarding will provide a high level of customer service to new customers during the onboarding process and ensure an efficient process is followed.

Responsibilities
• Complete due diligence to ensure compliance with federal regulation and internal policy
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• Create and edit dealer profiles in Ally systems
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• Collaborate effectively with team members and matrix partners
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• Review retail agreements for completion and accuracy
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• Supervise and respond to incoming email requests received in group mailbox in a timely manner
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• Provide customer service for automotive dealers

Requirements
• HS diploma or equivalent required
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• Understanding of automotive dealership operations is a plus
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• Presents strong written and oral communication skills
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• Requires proficient use of all Microsoft Office programs
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• Performs administrative, accounting and technically based supporting tasks
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• 2 + years' experience in financial services or similar industry
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• Associate's or Bachelor's degree in business or related emphasis may be considered in place of experience

Nice-to-haves

Benefits
• 11 paid holidays
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• 20 paid time off days
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• 8 hours of volunteer time off, yearly
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• 401K retirement savings plan with matching and company contributions
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• Student loan pay downs and 529 educational save up assistance programs
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• Tuition reimbursement
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• Employee stock purchase plan
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• Flexible health and insurance options including medical, dental and vision
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• Employee, spouse and child life insurance
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• Short- and long-term disability
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• Pre-tax Health Savings Account with employer contributions
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• Healthcare FSA
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• Critical illness, accident & hospital indemnity insurance
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• Adoption, surrogacy and fertility assistance
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• Paid parental and caregiver leave
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• Dependent Day Care FSA
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• Mentally Fit Employee Assistance Program
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• Subsidized and discounted Weight Watchers program
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• Travel allowances, relocation assistance, a signing bonus and/or equity

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