Senior Auto Insurance Claims Adjuster Hybrid (Office/Remote)
Posted 2025-05-17Senior Auto Insurance Claims Adjuster Hybrid (Office/Remote)
Are you passionate about problem-solving and delivering exceptional customer service? Do you thrive in fast-paced environments and want to grow with a company that truly values your skills? Join American Freedom Insurance Company (AFIC), a recognized leader in nonstandard auto insurance. As we continue to expand in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas, were seeking a dedicated Claims Adjuster who is ready to make an impact!
Position Location: Mount Prospect, IL (Hybrid - Home / Office)
Why Choose AFIC?
At AFIC, youll find a supportive, dynamic workplace where professional and personal growth are encouraged. We offer a collaborative, team-oriented environment, casual atmosphere, and competitive benefitsmaking AFIC a place where your contributions are recognized and valued.
Key Responsibilities
As a Sr. Claim Adjuster, youll be a lead worker in the Claim Department, helping staff and clients navigate the claim process, including complex losses:
Investigate & Resolve Claims: Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages
Judgment & Decision-Making: Use sound judgment to analyze claim exposure and determine the best course of action
Cost Control: Manage claim expenses while ensuring favorable outcomes
Collaboration: Work closely with all parties involved in the claim process
Process Improvement: Identify opportunities to enhance efficiency and effectiveness
Timely Documentation: Document and communicate claims activity clearly and efficiently
Train: Review the work of less experienced personnel and provide training as appropriate
What Were Looking For
We're searching for a seasoned claims professional who is customer-focused and skilled in effective, cost-conscious claims handling. Ideal candidates will have:
At least 3 years of experience in personal auto claim processing
Strong problem-solving skills and attention to detail
Proficiency with technology and excellent communication skills
Spanish fluency is a plus
A positive, team-oriented attitude and "street smarts"
Superior skills in coverage analysis and negotiation
Bachelor/Associate Degree a plus
What We Offer:
AFIC provides a comprehensive benefits package and the flexibility of a hybrid work arrangement:
$1,000 Sign on Bonus after 90 days of employment
Competitive Salary: Rewarding your expertise and leadership
Financial Security: 401K with up to a 6% company match
Health & Wellness:
Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans
Discounted dental and vision coverage
Access to telemedicine services
Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
Work-Life Balance: Paid time off, holiday pay, hybrid (Office/Home), normal 8 AM 5 PM work schedule
Career Development: Paid training, professional development, state licensing reimbursement, team meetings
Positive Culture: holiday parties, business casual, employee referral bonus, many paid lunches and more!
If you're ready to grow with a company that values your experience and expertise, AFIC is the place for you. Apply today to become part of a team committed to delivering quality customer service and building a brighter future together.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
For more information about American Freedom Insurance, please visit www.americanfreedomins.com
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Paid training
Professional development assistance
Referral program
Vision insurance
Work from home
Compensation Package:
Hourly pay
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Work Location: Hybrid remote in Mount Prospect, IL 60056
Apply Job!