Live Chat Representative

We are seeking a Live Chat Representative to assist customers by providing real-time support through online chat. Your role will be to answer questions, resolve concerns, and ensure a smooth and positive customer experience.

Responsibilities: • Respond to customer inquiries via live chat in a professional and timely manner. • Provide information about products/services and troubleshoot basic issues. • Maintain accurate records of chat interactions and resolutions. • Escalate complex issues to the appropriate department when necessary. • Ensure a high level of customer satisfaction by being friendly, patient, and helpful.

Requirements: • Strong written communication and typing skills. • Ability to handle multiple chat conversations at once. • Problem-solving skills and attention to detail. • Previous customer service experience is a plus but not required. • Basic computer proficiency and ability to learn new software quickly.

Benefits:
• Flexible work schedule.
• Work from home.
• Training provided.
• Opportunity for career growth.

Apply now to become part of our team!

Job Type: Full-time

Pay: Up to $20.45 per hour

Expected hours: 40 per week

Benefits:
• Flexible schedule
• Health insurance
• Vision insurance
• Work from home

Shift:
• 8 hour shift

Work Location: Remote

Apply Job!