shift supervisor - Store# 13699, 14TH & BARROW ST

About the position

As a Starbucks Shift Supervisor, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.

Responsibilities
• Lead each shift and manage store operations standards.
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• Deliver quality customer service and expertly-crafted products.
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• Motivate and guide team members to create an uplifting experience.
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• Maintain an encouraging team environment and grow leadership skills.
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• Handle cash and ensure store safety and security.
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• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Requirements
• 1 year of customer service experience in a retail or restaurant environment.
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• Six months of experience in a position requiring constant customer interaction.
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• Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
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• Ability to maintain regular attendance and punctuality.
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• Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Nice-to-haves
• Experience with cash-handling and store safety procedures.
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• Strong interpersonal skills and ability to build relationships.
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• Ability to learn quickly and adapt to new situations.

Benefits
• 100% tuition coverage through the Starbucks College Achievement Plan.
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• Health coverage with various plans to choose from.
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• Stock and savings programs like the equity reward program, Bean Stock.
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• Flexible scheduling and opportunities for paid time off.

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