shift supervisor - Store# 82059, WALDRON RD & KNICKERBOCKER ST

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and maintaining operational standards. You will work closely with a team of baristas, guiding and motivating them to deliver exceptional service and expertly-crafted beverages. This role emphasizes leadership, teamwork, and the ability to thrive in a fast-paced environment, making a positive impact on both customers and partners.

Responsibilities
• Lead each shift and manage store operations to ensure quality service and product delivery.
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• Motivate and guide team members to create a positive work environment.
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• Ensure adherence to store policies and standards, including cash handling and safety protocols.
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• Train and coach baristas in beverage preparation and customer service.
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• Maintain a calm and efficient atmosphere during busy periods.

Requirements
• 1 year of customer service experience in a retail or restaurant environment.
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• 6 months of experience in a role requiring constant customer interaction.
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• 6 months of experience delegating tasks to others or coordinating team efforts.
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• Ability to maintain regular attendance and punctuality.
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• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

Nice-to-haves
• Experience in a leadership role within a retail or restaurant setting.
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• Strong interpersonal skills and ability to build relationships with team members and customers.
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• Knowledge of Starbucks products and beverage preparation.

Benefits
• 100% tuition coverage through the Starbucks College Achievement Plan.
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• Health coverage with various plans available.
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• Stock and savings programs, including Bean Stock and a 401(k) plan with employer match.
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• Paid time off and sick leave.
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• Short-term and long-term disability insurance.

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