Patient Access Representative

Part time and full time available!

The Patient Access Representative is responsible for scheduling primary and specialty office visits while maintaining accurate and up-to-date patient records, including demographics and insurance information. This role involves verifying patient eligibility, coordinating insurance benefits, and ensuring a smooth and efficient patient experience. The ideal candidate has excellent communication skills, attention to detail, and a strong understanding of healthcare scheduling and insurance processes.

Key Responsibilities: • Schedule appointments for primary care and specialty visits in a timely and accurate manner. • Provide clear location instructions and ensure patients are informed about visit details. • Maintain and update patient demographic information, including address, phone numbers, and other personal details. • Verify patient eligibility and obtain accurate insurance benefits for each visit. • Coordinate insurance benefits and ensure accurate processing of claims. • Act as a liaison between patients, providers, and insurance companies to address and resolve any discrepancies. • Communicate effectively with patients to confirm appointments, collect necessary information, and provide answers to inquiries. • Maintain compliance with healthcare regulations, privacy policies (HIPAA), and organizational standards. • Assist with administrative tasks, including scanning documents, handling phone calls, and providing support to other team members. • Work collaboratively with the healthcare team to ensure high-quality patient care.

Qualifications: • High school diploma or equivalent. • Excellent communication and interpersonal skills. • Ability to multitask, prioritize, and work in a fast-paced environment. • Strong attention to detail and accuracy in data entry. • Commitment to providing exceptional patient service.

Working Conditions:
• Office setting within a healthcare facility.
• Frequent use of computers, phones, and other office equipment.

Apply today or call 325-704-3455 or come by the office 408 Lonestar Dr in Abilene tx!

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