Executive Assistant, MD

About the position

The Executive Assistant provides comprehensive administrative, clerical, and organizational support to a Managing Director at American Airlines. This role is pivotal in ensuring the smooth operation of the executive's office, managing schedules, travel arrangements, and communication with various stakeholders. The position requires a high level of confidentiality, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities
• Provide administrative, clerical, and organizational support for a Managing Director.
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• Protect the integrity of confidential information in all matters.
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• Prioritize conflicting departmental needs and requests.
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• Manage heavy calendar scheduling and planning.
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• Plan domestic and international flights, hotel accommodations, transportation, and create itineraries.
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• Respond to customer requests and complaints within limits of authority.
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• Interact with corporate clients and community business leaders.
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• Compose correspondence, prepare presentations, reports, and other ad-hoc assignments.
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• Manage time and attendance for the team, expense reports, invoices, and supply ordering.
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• Review, screen, and prioritize mail, email, and telephone calls.
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• Plan and prepare meetings and events, including logistics, budget, agendas, training material, presentations, and catering.
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• Work closely with the VP Executive Assistant.

Requirements
• High School Diploma.
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• 2+ years' work experience in a prior administrative role.
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• Working knowledge of MS Office including Word, Excel, PowerPoint, and Outlook.
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• Willingness to learn new skills as needed to perform job functions.
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• Ability to prioritize work, be detail-oriented, and meet deadlines.
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• Ability to perform in a fast-paced environment and manage multiple tasks simultaneously.
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• Known for emotional intelligence and positive energy.
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• Skilled in analytics and problem solving.
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• Experience with Workbrain, Coupa, Concur, Teams, Distro List creation, and NRTA tools.

Nice-to-haves

Benefits
• Travel perks for employees and their families to explore 365 destinations.
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• Health benefits including dental, prescription, and vision coverage from day one.
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• Access to wellness programs for personal development.
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• 401(k) program available upon hire with potential employer contributions after one year.
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• Employee Assistance Program, pet insurance, and discounts on hotels, cars, and cruises.

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