Retail Front End Supervisior

About TJ Maxx

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Job Description

We are seeking a dynamic and customer-focused leader to join our team as an Assistant Store Manager. As a key member of our store management team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and leading by example.
• Create a positive internal and external customer experience
• Promote a culture of honesty and integrity; maintain confidentiality
• Take an active role in training and mentoring Associates on front-end principles
• Train and coach Associates on personalizing the customer experience while promoting loyalty programs
• Assign registers, support, and respond to POS coverage needs, and coordinate breaks for all Associates
• Address customer concerns and issues promptly, ensuring a positive customer experience
• Ensure Associates execute tasks and activities according to store plan; prioritize as needed
• Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
• Provide and accept recognition and constructive feedback
• Partner with Management on Associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Other duties as assigned
Requirements

We are looking for someone who:
• Is available to work a flexible schedule, including nights and weekends
• Has a strong understanding of merchandising techniques
• Can multi-task and prioritize tasks effectively
• Has strong communication and organizational skills with attention to detail
• Can respond appropriately to changes in direction or unexpected situations
• Is a team player, working effectively with peers and supervisors
• Can train others
• Has at least 1 year of retail experience and 6 months of leadership experience
Benefits

As a member of our team, you will enjoy a range of benefits, including:
• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match
• Medical, dental, and vision insurance
• HSA (Health Savings Account)
• Healthcare FSA (Flexible Spending Account)
• Life insurance
• Short- and long-term disability insurance
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
Career Advancement Opportunities

At TJ Maxx, we believe in promoting from within and providing opportunities for career advancement. If you are a motivated and ambitious individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.

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