Analyst - Industrial Engineering

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complex business problems resulting in significant and measurable enterprise impact through the application of deep cross-functional business expertise and advanced analytics. We work with business and technology partners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy, business process, and to help connect the dots across the enterprise. We strive to be an organization with whom and within everyone loves to work!

Team members within Ai partner with business areas to improve operating efficiencies of departments across the enterprise. Projects range in duration and complexity from quick analyses to large scale transformative efforts. The team uses an array of analytical, technical, and consulting skills, including Lean Six Sigma, organizational change, time and motion studies, statistical data analysis, and model development and validation.

Analysts demonstrate these skills to support beneficial projects across many of United’s departments. Key Responsibilities: • Working on projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop improvements and innovations • Gathering and analyzing data of United’s various operations to make fact-based, data-driven recommendations • Utilizing technical skills and software (simulation in SIMO/ARENA, Excel, VBA, etc.) to analyze and improve business processes and to create tools for use by other departments • Performing measurement and analysis (time and motion studies) in different environments, including airports, maintenance bases, customer contact centers, etc. • Presenting compelling findings to business leaders leading to quantifiable improvements • Helping develop new projects and opportunities through research and analysis

Qualifications
What’s needed to succeed (Minimum Qualifications):
• Bachelor’s degree in Engineering, Technology, or Business Administration or equivalent work experience.
• Excellent communications skills
• Proficiency in Excel and other Microsoft Office products and understanding statistical software (e.g. Minitab, JMP, etc.)
• Excellent analytical and problem solving skills
• Strong interpersonal skills with a focus on collaboration and teamwork
• Working knowledge of project management discipline
• Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for a full/part-time position.
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• Must live in, or willing to relocate to Houston, TX
What will help you propel from the pack (Preferred Qualifications):
• Master’s degree in Engineering, Technology, or Business Administration
• Lean Six Sigma Green Belt or Black Belt certification from a recognized institution
• Experience with statistical software (Minitab, JMP, etc.), and programming tools (SQL, Visual Basic (VBA), etc.)

About the Company:
United Airlines

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