Head of Operations / Integrator [HT-874545]

POD PLUG

HEAD OF OPERATIONS / INTEGRATOR

Are you a leader who thrives in fast-moving, high-energy environments? Are you decisive, able to keep all the pieces moving - whether that means managing a team, solving a problem, or making sure no opportunity is missed? If you have the skill and the drive to execute big, growing ideas and the mindset to understand an industry as unique as nightlife vending machines, we want to talk to you!

We're looking for a Head of Operations / Integrator who:
• Acts as the glue that holds everything together, keeping the team aligned and maintaining momentum, even in challenging situations
• Gets the culture of nightlife, bars, and hospitality - even if you're not living it every night
• Is decisive and proactive, pushing forward with clear action plans instead of waiting for direction
• Thrives under pressure, staying calm and focused while juggling competing priorities
• Filters big ideas into clear priorities, executing with clarity and precision
• Can listen, adapt, and learn quickly, taking the time to understand how we work before making changes
• Brings a tech-savvy edge, with experience managing systems, automations, and data
• Builds trust through approachability, emotional intelligence, and collaboration

You're a leader who understands the pulse of hospitality - especially nightlife - and knows how to align a fast-growing vending machine business with the energy and needs of this industry. Even if your background isn't directly in this space, you get what it takes to succeed here: the ability to lead a rapidly growing team, implement structure without slowing momentum, and thrive as we scale through tremendous growth!

RESPONSIBILITIES

Strategic Leadership
• Drive scalable growth by aligning operations with strategic goals and managing the P&L
• Lead franchise operations to achieve 100% franchisee retention and ensure smooth launches
• Prioritize initiatives to prevent delays and maintain momentum during rapid growth
• Build and maintain brand leadership in the nightlife vending industry
• Ensure alignment across departments for seamless execution

Operational Excellence
• Learn the operations and how we do things before identifying and driving improvements
• Document and streamline processes into standardized SOPs
• Implement automation tools to improve efficiency and reduce manual tasks
• Address operational challenges in inventory, logistics, and vendor management
• Use data to improve decision-making and identify growth opportunities

Team and Culture
• Recruit and onboard team members to support rapid scaling
• Lead, manage, and hold the team accountable while building trust and delivering results
• Train the team to fully utilize systems like CRMs and inventory tracking tools
• Build a high-performance culture driven by clear priorities and collaboration
• This is a full-time, onsite role based out of Dallas-Fort Worth metro area, TX*

QUALIFICATIONS

Required
• 5+ years of leadership experience at the Director level or above, leading cross-functional teams and driving organization-wide impact
• Project management experience
• Demonstrated leadership in fast-growing environments, with success in expanding service offerings, managing year-over-year growth, or similar outcomes
• Experience leading and developing teams
• Involvement in business development, whether directly or cross-functionally
• Proficiency in using data analytics and reporting tools to identify trends, make decisions, and drive business improvements

Preferred
• Experience in supply chain management, logistics, and inventory optimization
• EOS (Entrepreneurial Operating System) and/or Integrator experience
• Background in working with brands and understanding market nuances
• Experience in startups or innovative environments
• Industry experience in hospitality, nightlife, bars, vending machines, or a related field
• Proficiency in utilizing AI tools and automation to enhance cross-functional workflows and scale operations

ABOUT THE COMPANY - Pod Plug

Pod Plug is revolutionizing nightlife through innovative vending solutions.
• What We Do: Since 2019, we've been deploying smart vending machines in bars, venues, and nightclubs, offering essentials like chargers, vapes, personal hygiene products, and fun surprises like disposable cameras.
• Our Mission: We aim to enhance every night out by providing seamless access to what patrons need most, exactly when they need it.
• Our Next Chapter: As a successful startup, we're gearing up to launch into the franchise market, expanding our unique footprint nationwide.

Our Core Values:
• Integrity
• Accountability & Attention to Detail
• Kindness and optimism
• Curiosity and learning
• Communication
• Self-starter

WHY WORK WITH US?

You know that moment when your phone's about to die, and the bartender's swamped? That's where we come in. Our machines are stocked with everything you didn't think to grab but need in the moment - chargers, vapes, tampons, even fun surprises like disposable cameras. We make nightlife smoother for everyone, and you'll be part of the team that makes it happen.
• We've carved out a space where no one else is playing, modernizing vending machines for nightlife
• Our machines are customizable, smart, and hassle-free for our customers
• We're all about learning and growing-there's always something new to figure out
• Feedback and open communication are huge here, and everyone's ideas matter
• The team's energy is contagious-we're fun, curious, and excited to be doing this
• It's the kind of work that makes people ask, "Wait, what do you do? That sounds awesome!"

Salary: $120k - $140k plus performance-based bonus

Drive growth, innovation, and unforgettable nights with Pod Plug! Apply today!

JOB CODE: Pod Plug

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