Ramp Agent (Customer Service Agent) - JFK

About the position

As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring that cargo and baggage are transported safely and on time. This entry-level position involves physical tasks such as lifting, loading, and unloading baggage, as well as operating ground equipment. The role requires a commitment to safety and security, and offers opportunities for career advancement through mentorship from leaders in the company.

Responsibilities
• Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft.
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• Guide incoming and departing aircraft from the gate positions to ensure timely connections.
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• Safeguard cargo, baggage, and mail from damage, loss, and weather.
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• Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
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• Use baggage scanners and computers to ensure accurate routing of baggage to destinations.

Requirements
• High school diploma, GED, or high school equivalency.
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• At least 18 years of age and authorized to work in the United States.
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• Valid driver's license.
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• Proficiency in English.
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• Ability to pass a physical ability test (PAT).
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• Commitment to safety and security of self and others.

Nice-to-haves

Benefits
• Adoption assistance
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• Dental insurance
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• Disability insurance
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• Employee assistance program
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• Health insurance
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• Life insurance
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• Paid holidays

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