Customer Service Representative - Bilingual Spanish/English

This position requires bilingual fluency in Spanish and English
Candidates must reside in the state of New Mexico
The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
We accept applications for this position on an ongoing basis.
Military veterans are encouraged to apply.

The ability to read, write and speak fluently both Spanish and English
Must reside in the state of New Mexico
1+ year of customer service experience
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite)
Must reside in the United States or have a valid U.S. address for residence

Paid training and performance-based incentives
Starting wage between $15.00/hr - $17.50/hr
Lucrative employee referral bonus opportunities
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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