Inbound Call Center Assistant

Are you someone who enjoys solving problems, connecting with people, and making every conversation count? We’re looking for enthusiastic and reliable Inbound Call Center Assistants to join our dynamic team.

In this role, you'll be the first point of contact for a wide range of clients, handling customer queries, providing support, and ensuring every caller feels heard, understood, and helped. No scripts, no robotic conversations—just real people helping real people.

What You’ll Be Doing:
• Answering inbound calls in a professional and friendly manner
• Assisting customers with a variety of queries, from account questions to product support
• Providing accurate information and resolving issues efficiently
• Working with a diverse portfolio of clients across different industries
• Logging call details, updating records, and following up where needed
• Collaborating with a supportive team to continuously improve service

What We’re Looking For:
• Clear and confident communication skills
• A customer-first mindset with strong problem-solving abilities
• Ability to stay calm under pressure and multitask effectively
• Comfortable using computers and navigating systems while speaking to customers
• Previous call center or customer service experience is a bonus, but not essential—we provide full training

What We Offer:
• A welcoming and energetic team environment
• Full training and ongoing support to help you succeed
• Flexible working hours to suit your lifestyle
• Career progression opportunities across a growing company
• Incentives, recognition schemes, and regular team activities

If you’re ready to join a team where your voice truly matters and every day brings something new, we’d love to hear from you.

Apply today and start your next chapter in a role where you can make a real impact.

Job Types: Full-time, Part-time

Pay: $17.00 - $23.00 per hour

Shift:
• 4 hour shift
• 8 hour shift
• Day shift

Work Location: In person

Apply Job!