Customer Service Associate - Brownsburg

Description

Responsibilities: • Takes incoming phone calls and answers customer questions. • Handles any walk-in customers. • Collects payments. • Makes policy changes. • Assists with claims paperwork that is requested by the claim’s representatives. • Provides proof of insurance documents that are requested by clients. • Any additional duties assigned by management.

Requirements for Success:
• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong communication skills.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.

IFBI Perks:
• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment
• Paid volunteer hours

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#LI-KL1

Qualifications

Education

Required
• High School or better

Job Category: Individual Contributor

Job Type: Full-Time

770 N Green St Ste 100

Brownsburg, IN, USA, 46112

ReqID: CUSTO005022

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