Universal Banker II
Posted 2025-05-18Universal Banker II
United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.
What Youll Do:
Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
Maintain a comprehensive understanding of retail banking products and services
Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers needs, while considering their unique perspectives and priorities
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
Educate customers on options for managing transactions using technology and all other tools and resources available
Apply product and service knowledge to effectively solve customer problems
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
Ensure adherence to banking regulations and internal policies
Required Skills/Experience
1+ years of previous banking, cash handling, or retails experience
NMLS License required
Demonstrated analytical, accuracy, and problem-solving skills
Strong verbal and written interpersonal communication skills
Preferred Skills/Experience:
Current Notary Public Certification preferred
Conditions of Employment:
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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