Atlassian Software Expert

Atlassian Software Expert

Location

US-

ID

2025-2350

Category

Software & Systems Development

Position Type

Full-Time

Remote

Yes

Clearance Required

Secret

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

A week in the life of a Atlassian Software Expert:
• Serve as a subject matter expert for Atlassian Jira/Confluence/Jira Service Management and associated plugins in a virtualized environment.
• Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders.
• Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams.
• Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
• Confluence Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge base.
• Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
• Establish and maintain procedural documentation and knowledge articles and share knowledge through training and mentorship of team members.
• Collaborate closely with different working streams and engineers. Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives.
• Provide technical support and troubleshooting for Jira and Confluence users.
• Monitor and optimize the performance of Jira and Confluence instances.
• Ensure data integrity and security within Jira and Confluence.
• Stay up-to-date with the latest features and updates from Atlassian.

Qualifications

Job Requirements: • U.S. Citizenship and ability to obtain a Secret clearance • Security+ or equivalent IAT 2 or higher certification; or the ability to obtain one within 4 months of start date • Minimum 5-7 years of experience in Atlassian products specifically Jira, Confluence, and Jira Service Management • Ability to lead Atlassian automation, configuration, and implementation of projects to completion. • Ability to resolve complex Atlassian problems and provide solutions with minimal guidance. • Develop process documents (SOPs) for use by fellow team members. • Ability to prioritize and manage tasks to accomplish goals on a given timeline. • Virtualization experience using VMware / vSphere. • Ability to provide general technical support for Atlassian products. • Proficiency in scripting languages such as Groovy, Python, or JavaScript. • Experience with Atlassian SDK and plugin development. • Familiarity with REST APIs and webhooks for integration purposes. • Excellent problem-solving and analytical skills. • Ability to work independently and as part of a team.

Preferred Qualifications: • Atlassian certifications (e.g., Jira Administrator, Confluence Administrator). • Experience with Data Center version of JIRA. • Knowledge of other Atlassian products (such as Bitbucket.) • Experience with administration of RedHat (or derivative). • Experience with Agile methodologies and tools.

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,100.00/Yr. - USD $133,700.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status

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