Shift Supervisor - Sweetwater Store #84389
Posted 2025-05-18About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.
Responsibilities
Lead each shift and manage store operations to ensure quality service and product delivery.
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Motivate and guide team members to create a positive work environment.
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Ensure compliance with store operating policies and standards, including cash handling and safety protocols.
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Train and coach baristas on beverage preparation and customer service standards.
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Maintain regular and consistent attendance and punctuality.
Requirements
1 year of customer service experience in a retail or restaurant environment.
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6 months of experience in a role requiring constant interaction with customers.
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6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
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Ability to maintain regular attendance and punctuality.
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Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
Nice-to-haves
Experience in a fast-paced, energetic work environment.
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Strong interpersonal skills and ability to build relationships.
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Effective oral communication skills.
Benefits
100% tuition coverage through the Starbucks College Achievement Plan.
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Health coverage with various plans to choose from.
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Stock and savings programs, including the Bean Stock equity reward program.
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Flexible scheduling and opportunities for paid time off.
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