shift supervisor - Store# 11300, HWY 67 & HWY 287

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, coaching team members, and fostering a culture of connection and belonging within the store.

Responsibilities
• Lead each shift and manage store operations to ensure quality customer service.
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• Work alongside baristas to deliver expertly-crafted beverages and food products.
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• Act as a role model for store operations standards and customer service excellence.
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• Motivate and guide team members to create an uplifting experience for customers and partners.
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• Handle cash and ensure store safety and security protocols are followed.
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• Train and coach team members on beverage preparation and customer interaction.

Requirements
• 1 year of customer service experience in a retail or restaurant environment.
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• 6 months of experience in a position requiring constant customer interaction.
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• 6 months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
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• Ability to maintain regular attendance and punctuality.
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• Flexibility to work early mornings, evenings, weekends, nights, and/or holidays.

Nice-to-haves
• Experience in a fast-paced, energetic work environment.
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• Strong interpersonal skills and ability to build relationships.
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• Effective oral communication skills.

Benefits
• 100% tuition coverage through the Starbucks College Achievement Plan.
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• Health coverage with various plans to choose from.
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• Stock and savings programs including Bean Stock and a 401(k) with employer match.
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• Flexible scheduling and opportunities for paid time off.
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• Access to medical, dental, vision, and life insurance.

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